To avoid penalty cancellation is required before 2pm on the day before arrival. We charge a cancelation fee of $80 if less than 24 hours notice and for bookings cancelled after 2pm on the check in day, the full rate is charged. For group bookings of accommodation over 10 rooms or venue hire, a 20% cancelation fee applies if you cancel with less than 10 days notice.
In the event of any physical evidence, or residual odour, which indicates that smoking of any form has taken place inside a guest room, a charge of $250 will be made against the credit card provided. This charge will cover the cost of steam cleaning the carpet, soft furnishings and of laundering all bedding.
ZERO TOLERANCE PARTY POLICY
In the interests of quiet enjoyment and respect for all guests at the motel, a no party policy applies to all guests staying at the property. Guests are expected to be respectful of other guests at all times, and to be quiet between 10pm and 7am.
With the exception of Sight and Hearing assistance dogs, all pets are strictly forbidden inside guest rooms except for the dedicated pet friendly room. Any guests breaching this rule will face immediate eviction and a $150 cleaning fee for carpet and any soft furnishings effected.
Pets in vehicles may only be permitted by prior specific arrangement.
Cooking in guest rooms is strictly forbidden by WA Health Authorities with the exception of the use of the kettle and toaster provided. Fees for additional cleaning may apply should guests cook inside a guest room.
Any damage to motel property, whether accidental or intentional, is the responsibility of the guest. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.
Immediate eviction with no refund applies to any breaches of the above policies.